About us
Brand
FANATEC® is one of the global leaders for high-end input devices for game consoles and PCs.
Fanatec is known for its cutting-edge technological innovation and high performance, service quality and worldwide presence.
As a world-widely recognized brand of high quality peripheral devices Fanatec received reviews as being "very innovative and strong in performance" from experts and insiders in the field.
Products
Fanatec products are developed in Germany, produced in Asia and are sold globally in through the Fanatec online web shop: fanatec.com.
As a member of the Corsair group, Fanatec develops controllers, racing wheels, pedals, cockpits, and connecting accessories for the latest consoles and PC hardware.
With a self-imposed goal to develop the best input devices for and in all product segments, the focus is geared toward the quality and the design of the products such that each Fanatec product is made subject to multi-leveled processes of quality assurance, in order to be able to deliver gaming performance at its highest level. Innovation coupled with an extreme quality standard inevitably leads to better gaming performance and an increase in realism.
Values
Technology: With every new product Fanatec releases, a new level of features and innovation is established. Technology, however, is always a means of fulfilling goals like attaining higher levels of realism or improving performance. Features are introduced to make the products better and are based on reflections and feedback acquired directly from our consumers.
Germaneering: Even though most Fanatec products are manufactured in China, actual product development is done by a network of highly qualified German engineers and technological partners who transform products concept into reality. These types of engineers are the same as those who have drafted and developed electronics for nuclear plants and ultra-precision German CNC machines. We’ve dubbed this concept "Germaneering".
Quality: Fanatec serves clients with very high expectations. Precisely for this reason, an extreme focus is placed on creating faultless products. All products are put through a long process made up of a variety of tests including the use of machines, beta-testers, community-testers and test labs.
That’s why some products e.g. the new base of the ClubSport Wheels, take up to 3 years, starting from the basic idea to its flawless realization. Fanatec is one of the few companies that puts their products through live-testing and uses testers who conduct continual tests on the products 24/7. By doing so, a life cycle can be simulated and within a just a few weeks, the effects equivalent to more than two years of intense use can be reproduced. Furthermore, Fanatec runs all of the typical reliability and certification tests and checks to ensure that the products, which are randomly taken from the assembly line, have been exposed to as much stress as possible.
Community: Fanatecs product management is very strongly influenced by the feedback received from all the communities. The product developers listen very closely to the opinions of Fanatec customers or potential customers, in order to be able to react to demands expressed on a certain product and to deliver exactly that desired product to the sim racing community. These short decision lead times help Fanatec in this respect, enabling the engineers to reduce their reaction time to meet those demands fast. Moreover, Fanatec works closely together with the most important communities to arrange community tests and reviews, since no opinion could be more valuable for the entire sim racing community than that of an expert whom they know, have chosen and trust and who documents his assessment in a written or video form.
Support: Customer satisfaction is not only Corsairs support team’s highest priority, but ranks among the highest within the Fanatec organization as well. Fanatec not only sees solving any questions which may arise with regard to complex products as an obligation but as a chance to effectively improve in accordance with the wishes of Fanatec customers.