Shipping / Delivery
General shipping & delivery notes
At Fanatec.com, we strive to ship your order within 48 hours after receipt of payment. However, because of inventory, shipping, and matters outside of our control, our statements as to usual shipping times are not guarantees or promises that a product will ship on a specific day.
• Orders are processed Monday to Friday.
• Delivery to UPS Access Points possible.
Please note that we do not ship to any P.O boxes, any military and diplomatic addresses (APO / FDO / DPO) and that our service partners do no deliver on weekends.
Due to the nationwide COVID-19 impacts the processing time in our warehouse can be longer than usual. We apologize for the inconvience!
FedEx Ground Service
The standard choice for routine shipments. Reaches every urban and rural address throughout the 48 contiguous states.
Average delivery time is 5-7 business days, with guaranteed delivery dates for commercial addresses. Delivery to some remote residential areas may take additional days.
FedEx express shipping services
Express shipping refers to the shipping time provided by our delivery partner and not to the processing time of an order. Please note also, that our delivery partners do not deliver on weekends.
FedEx service option "signature upon delivery"
We offer the option "delivery upon signature". We recommend the use of this service, otherwise the customer is responsible for any lost or non-delivered products.
Shipment to Canada with USPS
The transit from the US to Canada takes about 10 days. Then some items may be delayed if held by customs for additional inspection.
We can’t obtain more details from Canada Post since they have no information on specific items awaiting customs inspection. Once the customs clearance is done, items are handed over to Canada Post for delivery.
As soon as your shipment is in transit, USPS International does not allow any change of the delivery address.
Please consider that customers carry any taxes, handling, customs and/or duty fees imposed by their country on imported products.
Due to limited transportation availability as a result of nationwide COVID-19 impacts, package delivery times to Canada may be extended up to 3 weeks. We apologize for the inconvience!
Shipping, Handling & Processing Charges
The shipping, handling and processing charges are designed to compensate our company for the services we provide that enable our customers the convenience of ordering from us and receiving delivery of our products, including but not limited to handling and processing your order, packaging and shipping your purchases, and providing you customer service and support, as well as overhead costs associated with these services.