Shipping / Delivery
Payment is due immediately after the binding order is made. We only deliver against payment in advance.
The pre-payments are to be made to our PayPal account. For the use of PayPal, a corresponding PayPal account on part of the payment originator is necessary. We accept all established credit cards through the PayPal system.
We are unable to accept the following
- Payments by bank transfer to our PayPal account
- C.O.D. deliveries
- Picking up the ordered goods at our warehouse
The delivery follows ex warehouse to the delivery address given by the customer.
We can only ship orders within Japan. The rate depends on the total weight of the shipment and the shipping address.
Orders are processed Monday to Friday.
We do not dispatch goods on weekends.
Delivery to UPS Access Points possible.
The shipping rate for your order will be shown during the order transaction.
Goods are generally released for shipping within 5 up to 7 working days after the receipt of payment.
With delays in deliveries, we will immediately inform you via e-mail.
The shipment is not covered by a special insurance. But the carrier bears for damage and lost.